Legal

Privacy, terms and accessibility

Plain language summaries of how the platform works and how we handle your information.

Privacy

We collect only what we need to connect you with a trainer: your name, contact details, area, goal and any notes you choose to share.

Your contact details are shared with the trainer you request and with our internal team, and are never sold.

In this early version, your activity is also stored on your own device so you can review your requests.

Terms of use

TrainersOn is an introduction platform. Trainers are independent professionals and are not employees or agents of TrainersOn.

A session is not confirmed until our team or the trainer accepts your request. Rates, cancellation and meeting points are agreed directly between you and the trainer.

Payments are not processed on the platform. Trainer profiles, availability and reviews shown in this early version are demonstration content.

Health and safety

Nothing on this platform is medical advice. Speak with a qualified healthcare professional before starting a new exercise program, especially if you have an existing condition or injury.

Trainers are asked to work within their scope of practice and to hold current certifications, including CPR where applicable.

Accessibility

We design for large readable type, strong color contrast, clear focus states, full keyboard navigation and descriptive labels on interactive controls.

Intro videos include captions and written transcripts so the content works without sound.

If something on this site is hard to use, email hello@trainerson.com and we will fix it.